Question 1

What happens if it doesn't work?

Accepted Answer

Then you don't eat the cost — we do. If LoadHawk hasn't generated $30,000 in new measurable revenue within 90 days of go-live, you pick: every dollar back (setup fee included), or we keep working with the monthly fee paused until the number is hit.

Question 2

Will the AI contact my carriers without me knowing?

Accepted Answer

No. Every agent has an on/off switch, and outbound actions run through an approvals queue until you decide what the system can do on its own. You can pause the whole desk with one click.

Question 3

How is the revenue tracked and verified?

Accepted Answer

Every load the system touches is logged from first carrier contact to signed rate con. You get a dashboard with the running total, and for the guarantee we reconcile against your TMS records, not our dashboard.

Question 4

Do I need to change my TMS or my workflow?

Accepted Answer

No. LoadHawk runs alongside whatever you use today. Most brokerages are live in 5–7 business days, and we do the setup by hand.

Question 5

How is this different from DAT, Truckstop, or a rate tool?

Accepted Answer

Those tell you things — a board shows you trucks, a rate tool shows you a number. LoadHawk is the layer that acts: it works your own carrier list in parallel, prices against live data, negotiates inside your limits, and brings a covered load back for sign-off.

Question 6

Is my carrier and lane data private?

Accepted Answer

Yes. Your carrier list, rates, and lane history are yours — siloed to your account, never shared with other brokerages.

Question 7

What does this cost?

Accepted Answer

A one-time setup fee plus a flat monthly fee — never a percentage of your loads. Exact numbers are scoped to your lanes and given on the call, in writing. Whatever the figure, it's covered by the $30K guarantee.

Question 8

What happens to my dispatchers?

Accepted Answer

They stop being professional redialers. The system takes the phone grind, and your people keep the judgment: shipper relationships, exceptions, and final approval on every load.

Your loads covered in under 60 seconds — without your team touching the phone